Managed IT Services

In a perfect world, technology would work 100% of the time, however, the reality is IT systems fail every day. Your business needs to act swiftly to recover from these familiar scenarios:

Internet Connection Lost
Lost Data
Server Crashed
Printers Offline
Email Not Working
and the list goes on, right?

The question is "where do I start?" Some small business owners count on someone for support. Ask yourself these questions: are they available immediately? and can they respond and start the recovery process? If the answer is NO to either question, you should consider the cost of your business being down.

Get I.T. Done offers a solution: a fixed-fee managed services package. That means your monthly IT costs are predictable and reliable. We give you exactly what you need to make sure your entire infrastructure is operating at its best!

Take a look at what we do:

Phone System

Get I.T. Done will support and maintain your existing phone system. If you’re looking to upgrade we can help! There is no single answer for the perfect phone system. Every business is unique and requires a custom design. Let’s work together to streamline your communication needs.

Network & Infrastructure

We utilize the best IT management tools to proactively monitor your network 24x7x365 and to keep everything running smoothly. We also provide daily, weekly, and monthly reports to show you overall network health. We run weekly tasks to ensure your machines are running efficiently, track all of your assets, and record all your software license keys and manage all warranty contracts. The best part is, we give you access to your very own dashboard to see all of this in action.

Security

Operating systems and various applications that we use on a daily basis are always vulnerable. Get I.T. Done will automate this process and make sure your systems are patched and secured. We also have you covered with AntiVirus, AntiSpam, and Firewall protection.

Backup & Disaster Recovery

Get I.T. Done utilizes a turnkey custom solution for each client. We protect your critical data by replicating it to the cloud (offsite) and keep a copy on your network for rapid recovery. We leverage SSAE 16 Type II data centers for safekeeping of your offsite data all while using state-of-the-art encryption. Do you need to restore an entire email account, maybe a file or many files, or just a single email message?

Professional Services

Regular scheduled meetings are important to make the right decisions about your technology needs. Discussing where your company is headed and how technology can help is very important and included as part of the managed services package.

Business Continuity

It seems that everyone is throwing this term around. But, what does it mean? It’s quite simple actually. It’s having an action plan and the ability to continue normal business operations in the event of a disaster. Let’s say your server goes offline, that doesn’t mean your company shuts down until it’s repaired! Contact us to learn more about business continuity.

Email Management

Whether you have an email server onsite or have it hosted with another company, Get I.T. Done can manage your email continuity, AntiSpam, and give you shared access to contacts and calendars through Exchange.

Website & Social Media

Get I.T. Done is partners with Just Digital Media located in San Diego. We believe in working with companies in our area to support our local economy and to provide the best service possible. Together, we can design a website to meet your needs and manage all the content all while monitoring the status. If it ever goes down for any reason, we’ll take immediate action to get it back online.

Help Desk Support (Onsite & Offsite)

Unlimited remote support is the quickest and most efficient way of solving common IT problems. Unlimited onsite support is also available if needed. Our goal is to get you back running as quickly as possible so we’ll get it done (no pun intended).

Printer Management

All users will have access to all of the printers in the office. If any printers need to be restricted to certain individuals, they will be configured for such use.

Staying Mobile

Field employees or working away from the office can be tough unless setup the proper way. You will need access to email, phone messages, files on your server, and your workstation. We’ll make sure the access is secure and easy.

Vendor Management

Our clients tell us that managing IT vendors for their company is a tedious responsibility especially when something breaks. If the internet connection goes down or the accounting software is having issues, you’re probably on the phone for a couple hours trying to restore service. Leave the vendors to us. We speak their language and bring all your IT vendors under one point of contact.

Internal IT Department

Being able to serve you, our clients, completely with all of your IT needs, is what we do best. Get I.T. Done is your IT department, period. However, what if you already have an IT department? We can help as well! Let us assist you with backup monitoring, server monitoring, etc. and your IT guys can focus on daily operations and technology projects. And, if you need help with that, we’re here for you.